FQA

1. Can I check the item before payment?
Yes, you can inspect your order in the presence of the courier before completing the delivery.

2. Can I return or exchange an item?
Yes, returns are accepted if the item is in its original condition with tags and packaging.
The customer will only pay the shipping fees for returns.

3. Do you deliver outside Cairo?
Yes, we deliver to all governrates in Egypt.

4. How long does delivery take?
Delivery usually takes 2 to 5 business days, depending on the location.

5. Are your items available in different sizes?
Most pieces are free size, and size details are mentioned in each product description.

6. Can I exchange sale items?
Yes, sale items can be exchanged only, not refunded.